Our Services - Steno Solutions Africa

Arbitration & ADR Support

Steno Solutions Africa provides comprehensive stenography and transcription support for all forms of Alternative Dispute Resolution (ADR), including arbitration, mediation, and conciliation. We understand the critical importance of an accurate record in these proceedings, whether they are conducted in Nairobi, across Kenya, or internationally.

Verbatim transcription of hearings, testimonies, and cross-examinations.
Real-time reporting for immediate review, annotation, and collaboration among legal teams.
Support for both in-person and virtual ADR sessions, accommodating diverse technological platforms.
Experienced stenographers familiar with complex legal terminology, international arbitration rules, and local procedural nuances.
Secure handling, prompt delivery, and certified accuracy of sensitive case materials.
Daily and expedited transcript delivery options.

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Transcription Services

Our expert transcription services cover a wide range of needs, from legal depositions and court proceedings to corporate AGMs, board meetings, academic research interviews, and media content. We transform your audio and video recordings into accurate, well-formatted text documents with meticulous attention to detail.

High accuracy rates ensured by skilled human transcribers with subject-matter expertise (legal, medical, technical, corporate).
Flexible turnaround times, including rush services, to meet your specific deadlines.
Transcription for various audio/video formats (MP3, WAV, MP4, MOV, etc.) with clear, consistent formatting.
Options for verbatim, intelligent verbatim, or summarized transcripts.
Strict confidentiality protocols, NDAs upon request, and secure file transfer for all projects.
Time-coding and speaker identification as required.

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Real-Time Transcription (CART)

Gain instant access to spoken content with our advanced real-time transcription services, also known as Communication Access Realtime Translation (CART). Ideal for live events, conferences, legal proceedings, educational settings, and broadcasts, our stenographers provide an immediate, readable transcript as the event unfolds, enhancing accessibility and engagement.

Live captioning for accessibility for individuals who are deaf or hard of hearing.
Instantaneous text stream delivered to secure web portals, individual devices, or integrated into event platforms.
Seamless support for remote, on-site, and hybrid events across Africa and beyond.
Integration with various streaming, video conferencing (Zoom, MS Teams, Webex), and meeting platforms.
Highly skilled real-time stenographers ensuring exceptional speed and accuracy (98%+).
Rough drafts and final edited transcripts provided post-event.

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Virtual & Hybrid Event Support

In today's globally connected environment, virtual and hybrid events are essential. Steno Solutions Africa offers seamless transcription, captioning, and stenography support to ensure your online meetings, webinars, and conferences are accessible, inclusive, and accurately documented.

Real-time captioning and transcription for platforms like Zoom, Microsoft Teams, Webex, Hopin, and bespoke event platforms.
Post-event transcription of recorded sessions for archives, distribution, and content repurposing.
Support for multilingual events, including live interpretation integration and translated transcripts.
Technical coordination with your event team to ensure smooth service delivery and platform compatibility.
Enhanced engagement and accessibility for all participants, regardless of location or hearing ability.
Recording and secure archiving of event proceedings.

Support for Your Event

Secure Document & Media Management

We offer reliable and encrypted cloud-based document and media management solutions specifically for your sensitive transcripts, case files, audio/video recordings, and related exhibits. Our secure platform ensures that your confidential information is protected with robust security measures, yet easily accessible to authorized personnel when needed.

End-to-end encryption for all data at rest and in transit, adhering to international security standards.
Granular role-based access controls, user permissions, and comprehensive audit trails.
Regular automated backups and robust disaster recovery protocols to ensure data integrity.
Compliance with relevant data protection regulations (e.g., GDPR, Kenya Data Protection Act).
Secure client portal for uploading source files and downloading completed transcripts.
Version control and document lifecycle management options.

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Multilingual Transcription & Translation

Africa is a continent of immense linguistic diversity. Steno Solutions Africa bridges communication gaps by offering expert transcription and translation services for major Kenyan, East African, and key international languages, ensuring your message is accurately conveyed and understood across borders.

Transcription in Swahili, English, French, and other prominent regional languages (e.g., Luhya, Luo, Kikuyu, Somali - specify as per capacity).
Professional translation of transcripts and documents to and from various language pairs.
Network of certified translators and linguists with specific industry expertise (legal, corporate, academic).
Culturally sensitive and contextually accurate translations and transcriptions, preserving nuance and intent.
Support for international conferences, legal cases, market research, and business meetings involving multiple languages.
Localization services to adapt content for specific African markets.